How do we collect personal information?
Information is collected from you when you visit this section of the website and register to use Caterpillar Inc. applications. Dealerships determine what information is required during the registration process and will vary at each Dealerships website. All of the information we capture provides us with the necessary information to create an eCustomer account for accessing Caterpillar Inc. applications on this website. Dealerships can use the information collected to enhance the customers' search and shopping experiences and to determine aggregate information about our user base and usage patterns.
When you click on links and banners on our site that take you to third-party web sites (including, for example, Caterpillar Dealer sites which are not controlled by Caterpillar), you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, Caterpillar Inc. cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.
Do we use electronic mechanisms such as "cookies"?
What personal information do we collect?
In general, you can browse this site without revealing any personal information. However, once you register for Caterpillar Inc applications or otherwise provide personal information, you are no longer anonymous to us and the Dealership. During registration or order entry processes, you may give us general identity information about yourself (e.g.: your name, company name, business address, business telephone number, business email address) and more detailed information for specific purposes (e.g.: special interests in products or industries, your job responsibilities, shipping and payment preferences for online purchases).
How do we use this personal information?
We use this information in creating eCustomer accounts that will be granted access to the Caterpillar Inc. applications. You may also be contacted by your dealer with marketing, financing, or other topics of interest to their customers.
Caterpillar Inc. is committed to protecting the privacy needs of children (persons under the age of 18) and encourages parents and guardians to take an active role in their children's online activities and interests. Children are not eligible to use this section of the Dealership's website unsupervised and we ask that children do not submit any personal information in the registration area of the website. If you are under the age of 18, you may only use this sections of the website in conjunction with, and under the supervision of, your parents or guardians.
How do we safeguard personal information?
We will strive to ensure that your personal information is adequately protected wherever it may be processed. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, we use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as financial information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Will we disclose the personal information that we collect?
Caterpillar Inc. and its affiliated persons and companies are currently handling the processing of personal information and intend to use and share this information within the enterprise to process customer orders and to improve or market our products and services. The personal information may be transferred to and processed in various countries, including countries like the U.S., which have chosen not to adopt comprehensive federal codes for handling personal data.
We will not sell or rent your information to any third party. The data collected on this site is for the explicit use of Caterpillar Inc, its dealers and affiliated persons and companies. However, we will disclose personal information when required or permitted by law or for purposes relevant to Corporate Policies.
How may I access my personal information?
You may contact your dealership at anytime to review the information which was collected about you and ask to have it corrected, if desired. Please see below for more information.
You may use the electronic link provided in this section of the Dealership's website to change your personal information.
By registering with this site and providing your identity information, you consent to the use of personal information as provided.
Where can I obtain further information about this privacy statement?
If for any reason you have questions about the above sections, do not hesitate to contact your local Caterpillar Dealer. You may also contact Caterpillar's Office of Business Practices' Confidential Helpline at 1-800-300-7898 (United States only) or 770-582-5275 (International only) or by mailing inquiries to:
Office of Business Practices
100 NE Adams Street
Peoria, IL 61629-3350
We reserve the right to amend this data privacy statement. If Caterpillar updates or changes this privacy statement, the changes will be made on this page. Your continued use of this site and its applications following the posting of changes to this data privacy statement will mean you accept those changes and terms of this privacy statement.